FAQs

We ship Monday – Friday via USPS and UPS. If you require a specific carrier, please contact us prior to ordering.

Orders are typically processed orders within 24 hours of ordering (not including weekends) but allow up to 72 hours. Standard shipping time is approximately 3 – 5 days, or Expedited Shipping is 2-3 business days. These are not guaranteed.

Please contact us prior to ordering if you require a specific receive by date or carrier.

Unused items/orders can be returned within 30 days of delivery. Please contact orders@kentrollins.com to initiate your return for instructions. Once the return is received, we will issue a refund to the original payment source. Please allow up to 10 days for the refund to be credited back to your bank. Please contact if you don’t receive your refund within 10 days.

International ordering is not allowed directly on our website. Please contact orders@kentrollins.com for information on international ordering.

Due to the high volume of requests and the wide variety of antique cast iron - we do not identify cast iron. However, we've got some resources to start with that will hopefully help. Google is also a great resource. Type in any identifying features of your cast iron, and you can also search for images.

A couple suggested blogs:
thepan-handler.com/blog
www.castironcollector.com/

If you have specific questions or issues with cast iron, we have created several cast iron help videos. We have also created a full playlist. Before asking a cast iron question, please review our playlist, chances are we have answered the question. You'll find the full playlist. Scroll through all the videos on the right-hand side of the screen.

Playlists HERE

If your cast iron is sticky, please watch this VIDEO

If you click on the "Recipes" tab at the top of our website, you'll be able to search for our recipes.

You can also go to our YouTube channel and on the top right-hand of the screen, you'll see a search icon next to the About tab. You can search all our recipes there as well.

If you don't find a recipe there, chances are we don't have it published. We also have recipes in our cookbooks, A Taste of Cowboy and Faith, Family and the Feast, and Comfort Food the Cowboy Way.

Please use our recipes as a suggestion starting point and feel free to make any needed substitutions or additions based on your tastes, dietary needs, etc.

We do not specialize in specific dietary needs. However, many of our recipes can easily be substituted based on individual needs.

Because of the wide variety of recipes and possible substitutions, Google is a great place to start for substitutions suggestions or dietary alternatives (i.e. "what is a non-dairy substitute for cheese", etc.) This will give you more alternatives than we can.

We have 3 cookbooks available that can be purchased through the shop tab on our site.

All books contain unique recipes, with no repeats in each book.